win63e Privacy
Policy

win63e ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of every player who registers and plays on our platform. This Privacy Policy describes how win63e collects, processes, stores, shares, and protects personal information in connection with your use of the win63e website and all related services accessible at https://win63e.app.

win63e operates in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). We are also guided by applicable PAGCOR regulations concerning player data management and anti-money laundering (AML) compliance requirements.

This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming Policy. Capitalized terms not defined in this policy carry the meanings assigned to them in our Terms & Conditions. We encourage all win63e players — whether based in Metro Manila, Cebu, Davao, Quezon City, or anywhere else in the Philippines — to read this policy carefully before using our platform.

win63e collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include, but are not limited to, the following:

2.1 Identity & Registration Data

When you register a win63e account, we collect your full legal name, date of birth, nationality, gender, and a government-issued identification number. Accepted Philippine identification documents include a valid passport, SSS ID, UMID, PhilHealth ID, Postal ID, or LTO driver's license. This data is required to verify your identity and confirm that you meet the minimum age requirement of 21 years old as mandated by Philippine gaming regulations.

2.2 Contact Information

We collect your email address, mobile phone number, and residential address (including barangay, city or municipality, province, and postal code). This information is used to communicate with you about your account, transactions, promotions, and any regulatory notices that may affect your use of win63e.

2.3 Financial & Transaction Data

win63e collects data related to your deposits, withdrawals, and in-game transactions. This includes your GCash account number, PayMaya account details, BPI, BDO, or Metrobank account information (account name and number only — never your full banking credentials or PIN), transaction amounts in Philippine Peso (₱), timestamps, and transaction reference numbers. This data is required for payment processing, fraud prevention, and AML compliance.

2.4 Gaming Activity Data

We record your gameplay history on win63e, including games played, wagers placed, outcomes, session durations, and bonus usage. This data helps us deliver a personalized gaming experience, monitor for responsible gaming indicators, and comply with regulatory reporting obligations.

2.5 Technical & Device Data

When you access win63e, we automatically collect certain technical data, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and pages visited on the win63e platform. This data is used for security monitoring, fraud detection, and platform optimization.

win63e collects your personal data through the following means:

• Direct collection: Information you provide when registering your win63e account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and device data collected automatically through cookies, web beacons, log files, and similar tracking technologies when you access and use the win63e platform.
• Third-party sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance partners; payment data from GCash, PayMaya, BPI, BDO, and Metrobank in connection with your transactions.
• Publicly available sources: In limited circumstances, win63e may supplement your profile with information from publicly available Philippine government databases for identity verification or fraud prevention purposes.

win63e uses the personal data we collect for the following purposes:

4.1 Account Management

To create and maintain your win63e account, verify your identity, process your registration, and manage your account settings and preferences. Your win63e login credentials are stored in encrypted form and are never accessible to win63e staff in plain text.

4.2 Payment Processing

To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank; to verify that payment methods are registered in your name; and to maintain accurate transaction records in Philippine Peso (₱) as required by applicable financial regulations.

4.3 Regulatory Compliance

To comply with PAGCOR licensing requirements, Philippine AML laws (Republic Act No. 9160 as amended), the Data Privacy Act of 2012, and any other applicable laws or regulatory directives. This includes filing mandatory reports with relevant authorities where required by law.

4.4 Responsible Gaming

To monitor your gaming activity for signs of problem gambling; to enforce deposit limits, loss limits, and self-exclusion requests; and to provide you with responsible gaming tools and resources. win63e takes its responsible gaming obligations seriously and uses your data to protect your wellbeing as a player.

4.5 Marketing & Promotions

With your consent, to send you promotional offers, bonus notifications, and news about new games and features on win63e. You may withdraw your consent to marketing communications at any time by updating your notification preferences in your win63e account settings or by contacting our support team.

4.6 Security & Fraud Prevention

To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other illegal or prohibited conduct on the win63e platform. Technical and device data is a key input in our real-time fraud detection systems.

4.7 Platform Improvement

To analyze usage patterns, troubleshoot technical issues, and improve the performance, design, and game selection of the win63e platform. Aggregated and anonymized data may be used for internal analytics and product development purposes.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, win63e processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the win63e Terms & Conditions, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with PAGCOR regulations, AML laws, tax reporting requirements, and other applicable Philippine laws.
• Legitimate interests: Processing for fraud prevention, security monitoring, platform improvement, and responsible gaming monitoring, where such interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where we have obtained your prior, informed, and freely given consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

win63e does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following limited circumstances:

6.1 Service Providers

win63e engages trusted third-party service providers to assist in operating the platform, including KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting providers, customer support software vendors, and fraud detection partners. These providers are contractually bound to process your data only on win63e's instructions and in accordance with applicable data protection laws.

6.2 Regulatory Authorities

win63e may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), or other Philippine government agencies where required by law, court order, or regulatory directive. win63e will notify you of such disclosures where legally permitted to do so.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of win63e's assets, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.

6.4 With Your Consent

win63e may share your data with third parties in other circumstances where you have given your explicit, informed consent to such sharing. You may withdraw this consent at any time by contacting our support team.

win63e uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your session, and collect technical data for security and analytics purposes. A cookie is a small text file stored on your device when you visit the win63e website.

7.1 Types of Cookies We Use

• Strictly necessary cookies: Required for the win63e platform to function correctly, including session management, login authentication, and security features. These cookies cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and display options, to provide a more personalized win63e experience.
• Analytics cookies: Collect anonymized data about how players use the win63e platform, helping us identify areas for improvement. We use this data in aggregate form only.
• Marketing cookies: Used with your consent to deliver relevant promotional content about win63e games and offers. You may opt out of marketing cookies at any time.

7.2 Managing Cookies

You can manage your cookie preferences through the win63e cookie consent banner displayed on your first visit to the platform, or through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the win63e platform, including your ability to log in and play games.

win63e retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods:

Upon expiry of the applicable retention period, win63e will securely delete or anonymize your personal data in accordance with our internal data disposal procedures. Anonymized data that can no longer be linked to any individual may be retained indefinitely for statistical and analytical purposes.

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by win63e:

• Right to be informed: You have the right to know what personal data win63e collects about you, how it is used, and with whom it is shared. This Privacy Policy fulfills that obligation.
• Right of access: You may request a copy of the personal data win63e holds about you at any time. We will respond to verified access requests within fifteen (15) business days.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account information directly through your win63e account settings.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under PAGCOR and AML regulations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you have grounds relating to your particular situation.
• Right to data portability: You may request that win63e provide your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider, where technically feasible.
• Right to lodge a complaint: If you believe that win63e has violated your privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact the win63e Data Protection Officer (DPO) via the contact details provided in Section 13 of this policy. We may require you to verify your identity before processing your request to protect against unauthorized access to your data.

win63e implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security infrastructure includes:

• SSL/TLS encryption: All data transmitted between your device and the win63e platform is encrypted using 256-bit SSL/TLS technology.
• Encrypted data storage: Sensitive personal data, including identity documents and financial information, is stored in encrypted form using AES-256 encryption at rest.
• Access controls: Access to personal data within win63e is restricted on a strict need-to-know basis. All staff with access to personal data undergo background checks and regular data protection training.
• Two-factor authentication: win63e supports two-factor authentication (2FA) for player accounts to provide an additional layer of security against unauthorized access.
• Regular security audits: win63e conducts regular penetration testing and security audits of its platform infrastructure to identify and remediate vulnerabilities.
• Incident response: In the event of a personal data breach, win63e will notify affected players and the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, as required by the Data Privacy Act of 2012.

While win63e takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your win63e login credentials and for ensuring that your device is protected by up-to-date security software.

If win63e becomes aware that it has inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on win63e, please contact our support team immediately so that we can investigate and take appropriate action.

win63e employs age verification measures during the registration process, including date-of-birth collection and KYC document verification, to prevent underage access to the platform. These measures are in place to comply with Philippine gaming regulations and to protect minors from exposure to gambling content.

win63e reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. When material changes are made to this policy, we will notify registered players via email or through a prominent notice on the win63e platform at least seven (7) days before the changes take effect.

The date of the most recent revision to this Privacy Policy is indicated at the top of this page. We encourage you to review this policy periodically to stay informed about how win63e protects your personal data. Your continued use of the win63e platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

If any amendment to this Privacy Policy materially reduces your privacy rights, win63e will seek your renewed consent where required by the Data Privacy Act of 2012 before the amended policy takes effect with respect to your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by win63e, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing win63e's compliance with the Data Privacy Act of 2012 and all related regulations.

You may reach the win63e DPO and general support team through the following channels. Please note that contact details below are provided as plain text only and are not clickable links.

If you are not satisfied with win63e's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012 and protecting the privacy rights of Filipino citizens.